Terms of Service

1. ACCEPTANCE OF TERMS

PRIVACY NOTICE — Please review our Privacy Notice at kingcoinscasino.com/privacypolicy, which also governs your use of the Services, for information on how we collect, use and share your information.

No Professional Advice. The Platform and the services provided through it are for entertainment purposes only and do not constitute legal, financial, tax, or other professional advice. You should not rely on any information or content provided through the Platform as a substitute for professional advice. If you require such advice, you should consult an appropriately qualified professional.

By accessing, using, or continuing to use Jackpot (the "Platform," "we," "us," or "our"), you ("Player," "you," or "your") acknowledge and agree that you are bound by these Terms of Service ("Terms"). If you are accessing or using the Platform on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and all references to "you" and "your" will refer to that entity. If you do not agree to these Terms, you must not access or use the Platform.

Some jurisdictions may not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Accordingly, some of the above limitations may not apply to you, and in such jurisdictions, the provisions of these Terms will apply only to the maximum extent permitted by law. We may update these Terms at our sole discretion at any time. We will notify you of any changes by posting the updated Terms on the Platform and/or by sending you a communication. It is important that you review the Terms whenever they are updated. By continuing to use the Platform after updated Terms are posted, you agree to be bound by the changes. If you do not agree to the updated Terms, you must stop using the Platform. We may change or discontinue any aspect of the Platform or Services at any time without notice.

2. ELIGIBILITY

2.1 Age Requirements

You may only use the Platform if you are at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater, are capable of forming a binding contract, and are not otherwise barred from using the Platform under applicable law. You must be at least 13 years of age, or the minimum age required for data processing consent in your jurisdiction if higher, to create an account and use the Platform for non-monetary activities. However, you must be at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater, to participate in any activities involving virtual currencies or prize redemptions.

2.2 Geographic Restrictions

The Platform is available only to residents of the United States, excluding residents of the following states and territories:

• Arizona
• California
• Connecticut
• Delaware
• Idaho
• Louisiana
• Maryland
• Michigan
• Minnesota
• Montana
• Nevada
• New Jersey
• New York
• Pennsylvania
• Tennessee
• Washington
• West Virginia
• Any U.S. territories outside the 50 states and District of Columbia

Geographic availability is subject to change. It is your responsibility to ensure that your use of the Platform complies with all applicable local, state, and federal laws.

2.3 Prohibited Use of VPNs

You may not use VPNs, proxies, or any other tools to mask, alter, or misrepresent your actual geographic location. Violation of this provision may result in immediate account suspension and forfeiture of all virtual currencies and prizes.

2.4 One Account Per Person

You may maintain only one account. Multiple accounts created by the same person will be closed, and all associated virtual currencies and prizes will be forfeited.

3. ACCOUNT REGISTRATION AND SECURITY

3.1 Registration

To access certain features of the Platform, you must create an account by providing accurate, current, and complete information. You agree to update your information promptly if it changes.

3.2 Account Security

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account, whether or not authorized by you. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

3.3 Account Verification

We reserve the right to verify your identity and eligibility at any time. You agree to provide government-issued identification, proof of address, selfie verification, and any other documentation we reasonably request. Failure to provide requested verification may result in account suspension and inability to redeem prizes.

4. IN-GAME CREDITS

4.1 In-Game Credits and Coins

The Platform operates using two types of virtual currencies:

Gold Coins — In-Game Credits and Coins used solely for entertainment purposes. Gold Coins have no monetary value and cannot be redeemed for prizes.

Sweeps Coins — In-Game Credits and Coins that may be redeemed for cash prizes or gift cards, subject to the terms outlined herein.

4.2 Obtaining In-Game Credits

Virtual currencies may be obtained through:

• Welcome bonuses upon registration
• Daily login bonuses
• Promotional offers
• Purchase of Gold Coin packages (which may include bonus Sweeps Coins)
• Mail-in requests (Sweeps Coins only)
• Referral programs
• Special promotions and events

4.3 No Purchase Necessary

NO PURCHASE IS NECESSARY to obtain Sweeps Coins or participate in sweepstakes. You may obtain free Sweeps Coins by submitting a written request to:

Requests must include your full name, mailing address, email address associated with your account, and the number of Sweeps Coins requested (subject to daily and monthly limits as posted on the Platform).

4.4 In-Game Credits and Coins Purchases

When you purchase Gold Coin packages, you receive the stated amount of Gold Coins. Bonus Sweeps Coins may be included as a promotional incentive. All purchases are final and non-refundable except as required by law.

4.5 No Real-World Value

Gold Coins and Sweeps Coins are virtual items with no real-world monetary value outside the Platform. They cannot be transferred, sold, or exchanged except as specifically permitted by these Terms.

4.6 Expiration

Virtual currencies do not expire as long as your account remains active. We reserve the right to remove virtual currencies from inactive accounts after 180 days of inactivity, following notice to the email address on file.

5. GAMEPLAY

5.1 Game Rules

Each game available on the Platform has specific rules, paytables, and features. You are responsible for understanding the rules of each game before playing.

5.2 Game Integrity

All games use Random Number Generator (RNG) technology to ensure fair and random outcomes. We do not control or influence game results.

5.3 Return to Player (RTP)

Each game has a theoretical Return to Player (RTP) percentage, which represents the expected long-term payout. Actual results may vary significantly in the short term.

5.4 Malfunctions

In the event of a malfunction, all plays and prizes are void. We will investigate reported malfunctions and take appropriate corrective action, which may include crediting your account or voiding affected gameplay.

5.5 Wagering Requirements

Sweeps Coins must be wagered at least one (1) time before they become eligible for redemption. Specific promotional bonuses may have additional wagering requirements as stated in the promotion terms.

6. PRIZE REDEMPTIONS

6.1 Minimum Redemption

The minimum redemption amount is 50 Sweeps Coins. Maximum redemption amounts may apply based on state regulations and Platform policies.

6.2 Redemption Options

Eligible Sweeps Coins may be redeemed for:

• Bank transfer
• E-wallet services or other third-party payment processors
• Gift cards (subject to availability)
• Other payment methods as made available on the Platform

6.3 Verification Requirements

Before processing any redemption, we require:

• Completed identity verification (government-issued ID)
• Proof of address (utility bill, bank statement, etc.)
• Selfie verification
• Any additional documentation as deemed necessary

6.4 Processing Time

Redemption requests are typically processed within 3-7 business days after verification is complete. Actual receipt of funds depends on the chosen payment method and may take additional time.

6.5 State-Specific Limitations

Certain states impose maximum redemption limits per transaction, per day, or per month. Current limits will be displayed on your redemption screen.

6.6 Taxes

All prizes are your sole responsibility for tax purposes. We may issue IRS Form 1099-MISC for prize payments of $600 or more in a calendar year. You are responsible for reporting all prize income to appropriate tax authorities.

6.7 Redemption Fees

We reserve the right to charge reasonable processing fees for redemptions. Current fee schedules are available on the Platform.

7. PROMOTIONS AND BONUSES

7.1 Promotional Terms

Each promotion, bonus, or special offer has specific terms and conditions that supplement these Terms. In the event of a conflict, the specific promotion terms control.

7.2 Eligibility

Promotions are available only to eligible players as specified in each promotion's terms. We reserve the right to exclude players from promotions at our discretion.

7.3 Abuse

Promotional abuse, including but not limited to creating multiple accounts, coordinating with other players, or exploiting technical errors, will result in forfeiture of bonuses and potential account termination.

7.4 Modification and Cancellation

We reserve the right to modify or cancel any promotion at any time without prior notice.

8. RESPONSIBLE GAMING

8.1 Commitment

We are committed to promoting responsible gaming and providing tools to help players maintain control.

8.2 Self-Exclusion

You may request temporary or permanent self-exclusion from the Platform by contacting customer support. Self-exclusion requests are processed within 24-48 hours.

9. PROHIBITED CONDUCT

You agree not to:

• Use the Platform for any illegal purpose
• Violate any applicable local, state, or federal law
• Create multiple accounts
• Share your account with others
• Use automated software, bots, or scripts
• Attempt to manipulate, exploit, or interfere with Platform operations
• Engage in fraudulent or deceptive practices
• Harass, abuse, or harm other players or staff
• Reverse engineer or decompile any Platform software
• Use VPNs or proxies to conceal your location
• Collude with other players
• Engage in money laundering or other financial crimes

10. INTELLECTUAL PROPERTY

10.1 Ownership

Jackpot Entertainment Inc. and its licensors exclusively own and retain all right, title, and interest in and to the Platform and the services, including all intellectual property rights. Users agree not to remove, alter, or obscure any copyright, trademark, or other proprietary rights notices from any materials on the Platform or the services.

10.2 Limited License

We grant you a limited, revocable, non-transferable, and non-sublicensable license to access and use the Platform for personal, non-commercial entertainment purposes only.

10.3 Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Platform without our prior written consent. You are expressly prohibited from removing, obscuring, or altering any copyright, trademark, or other proprietary rights notices from any materials on the Platform or the services. If you provide us with any feedback, suggestions, ideas, or other information regarding the Platform or our services ("Feedback"), you grant us an unlimited, perpetual, irrevocable, worldwide, non-exclusive, royalty-free right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Feedback in any manner and for any purpose, without restriction or compensation to you.

11. PRIVACY AND DATA PROTECTION

11.1 Privacy Notice

Our collection, use, and disclosure of personal information is governed by our separate Privacy Notice, which is incorporated into these Terms by reference. The Privacy Notice describes how we collect, use, store, and protect your personal data.

11.2 Communications

By creating an account, you consent to receive communications from us via email, SMS, push notifications, and other electronic means. You may opt out of promotional communications but will continue to receive transactional and account-related messages.

11.3 Data Security

We implement industry-standard security measures, including SSL/TLS encryption, to protect your personal and financial information.

12. DISCLAIMERS AND LIMITATION OF LIABILITY

12.1 "AS IS" Basis

"AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY OR REPRESENTATION THAT THE PLATFORM OR SERVICES WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR WILL BE ACCURATE, RELIABLE, COMPLETE, LEGAL, OR SAFE. SERVICE AVAILABILITY MAY BE SUBJECT TO RISKS INCLUDING, BUT NOT LIMITED TO, SYSTEM MAINTENANCE, ACTS OF GOD, UNAUTHORIZED ACCESS, VIRUSES, DENIAL OF SERVICE ATTACKS, AND TECHNICAL FAILURES. YOU ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THE PLATFORM AND SERVICES.

12.2 No Guarantee

We do not guarantee that the Platform will be uninterrupted, secure, or error-free, or that defects will be corrected.

12.3 Limitation of Liability

LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER JACKPOT NOR ITS SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS SHALL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR FOR ANY DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITY, LOSS OF DATA, OR GOODWILL, WHETHER INCURRED DIRECTLY OR INDIRECTLY. THE EXCLUSIONS AND LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US.

12.4 Maximum Liability

MAXIMUM LIABILITY. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100) IF YOU HAVE NOT MADE ANY PAYMENTS TO US.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Jackpot and its officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, disputes, demands, liabilities, damages, losses, and costs (including reasonable legal and accounting fees) arising out of or related to (i) your access to or use of the Platform or any services provided, (ii) any content or information you submit, post, transmit, or otherwise make available through the Platform, or (iii) your violation of these Terms or any rights of a third party. You may not settle any claim subject to this indemnification without our prior written approval.

14. DISPUTE RESOLUTION

14.1 Governing Law

These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Platform, including the enforceability, interpretation, or validity of the arbitration provisions, shall be governed by the Federal Arbitration Act, federal arbitration law, and the laws of New Jersey, without regard to its conflict of law provisions.

14.2 Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved solely by binding individual arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator. The parties agree that arbitration will be conducted only on an individual basis and not in a class, representative, or consolidated action.

14.3 Class Action Waiver

YOU AND JACKPOT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

14.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the scope of such court's jurisdiction.

14.5 Injunctive Relief

Nothing in this Section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

15. TERMINATION

15.1 Termination by You

You may terminate your account at any time by contacting customer support. Termination does not relieve you of any obligations incurred prior to termination.

15.2 Termination by Us

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms
• Suspected fraudulent or illegal activity
• Abusive behavior
• Extended period of inactivity
• At our sole discretion

15.3 Effect of Termination

Upon termination:

• Your right to access the Platform immediately ceases
• Gold Coins are forfeited
• Eligible Sweeps Coins may be redeemed subject to verification and these Terms
• We may delete your account information after a reasonable period

16. MISCELLANEOUS

Notices

Any notices or other communications required or permitted under these Terms will be provided by us via email to the address associated with your account or by posting such notice on the Platform. Notices will be deemed given upon transmission or posting, as applicable.

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any specific promotional terms, constitute the entire agreement between you and Jackpot regarding the Platform and supersede all prior and contemporaneous agreements, understandings, negotiations, and communications, whether written or oral, relating to the subject matter herein.

16.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision, and any waiver must be in writing to be effective.

16.4 Assignment

You may not assign or transfer these Terms or any of your rights or obligations hereunder, whether by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, in whole or in part, at any time without restriction.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16.6 Relationship

Nothing in these Terms creates any partnership, joint venture, agency, franchise, sales representative, or employment relationship between you and Jackpot.

16.7 Headings

The headings in these Terms are for convenience only and have no legal or contractual effect.

16.8 Survival

The following sections shall survive termination of these Terms: Section 10 (Intellectual Property), Section 12 (Disclaimers and Limitation of Liability), Section 13 (Indemnification), Section 14 (Dispute Resolution), and Section 16 (Miscellaneous).

17. CONTACT INFORMATION

If you have any questions about these Terms, or if you need to contact us for any reason regarding your use of the Platform, please use the following contact details: